How we work with you
Most people start at the top and stay for years.
You can start anywhere. This is how an engagement runs, not a list of what we can do.
Discover
Find out what is actually wrong before anyone quotes you.
Two to three weeks. Fixed fee. We go through your operations, your systems and your numbers, and we come back with what is costing you, ranked, with a price and an expected return against each item.
We will also tell you what we are not proposing to fix, and why. Sometimes the honest answer is that the problem is not technical, or that you should not build anything this year. We would rather say that than sell you a project.
If you are being pitched AI and cannot tell what is real, that is a question we will answer honestly, including when the answer is that there is nothing worth building.
You keep the plan whether or not you build with us. If you do build with us within ninety days, the fee comes off the first phase.
Right for you if: you know something is inefficient but cannot size it, you are being pitched AI and cannot tell what is real, you have inherited a product you did not build, or you are about to spend serious money and want a second opinion first.
Build
Make the thing, properly.
Fixed scope with defined acceptance criteria, so you know what you are getting and what it costs before we start. We do not sell open ended time and materials, because it removes every incentive we should have.
Maintain
Keep the product dependable.
Bug fixes, dependency updates, product monitoring and planned releases, with agreed support expectations. We keep maintenance visible and scope new features separately, so you know what is being kept working and what is being added.
Grow
Make sure it gets used.
Digital marketing, SEO, onboarding and conversion work, measured against acquisition, usage and revenue. We follow the customer journey from finding you to getting value from the product.
Our method
The same six rules on every engagement
Understand before we build
Every engagement starts with the operation, not the technology. If we cannot explain your problem back to you in your own words, we are not ready to quote.
Fixed scope, defined acceptance
You know what you are getting and what it costs before we start. Changes are priced and agreed, not absorbed silently and billed later.
We tell you what we are not fixing
Every Discover ends with a ranked list, and the items we are not addressing stay on it with a number against them. You should always know what is still costing you.
Built to be handed over
Documentation, runbooks and knowledge transfer are deliverables. You should be able to replace us. Most clients choose not to, which is the point.
Accountable after go live
We maintain and support products because walking away at launch leaves the work unfinished.
Accredited delivery only
Nobody works on a live Kuboz deployment without passing our internal accreditation. Not our partners, and not us.